Telesales Executive

A Telesales Executive drives revenue by selling products or services directly to customers over the phone, managing the full sales cycle from lead generation to closing. They work in fast-paced environments, using persuasion and product knowledge to meet sales targets, manage CRM records, and handle customer objections professionally. JOIN +2

Key Responsibilities

• Outbound Sales: Initiating calls to potential or existing customers to promote products/services and close sales.
• Target Achievement: Meeting or exceeding daily, weekly, or monthly sales quotas and call volume targets.
• Lead Generation: Identifying potential customers through cold calling, following up on leads, and researching new business opportunities.
• Customer Relationship Management: Building rapport, addressing customer questions, and upselling/cross-selling to increase revenue.
• Record Maintenance: Accurately documenting all call activities, customer feedback, and sales data in the CRM system. Expertia AI +4

Required Skills and Qualifications

• Experience: Proven experience as a telesales representative or in a relevant sales/customer service role.
• Communication: Excellent verbal communication and negotiation skills.
• Technical Knowledge: Proficiency in CRM software (e.g., Salesforce) and Microsoft Office Suite.
• Attributes: High energy, persuasive personality, ability to handle rejection, and strong time management skills.

A Telesales Executive drives revenue by selling products or services directly to customers over the phone, managing the full sales cycle from lead generation to closing. They work in fast-paced environments, using persuasion and product knowledge to meet sales targets, manage CRM records, and handle customer objections professionally. JOIN +2

Key Responsibilities

• Outbound Sales: Initiating calls to potential or existing customers to promote products/services and close sales.
• Target Achievement: Meeting or exceeding daily, weekly, or monthly sales quotas and call volume targets.
• Lead Generation: Identifying potential customers through cold calling, following up on leads, and researching new business opportunities.
• Customer Relationship Management: Building rapport, addressing customer questions, and upselling/cross-selling to increase revenue.
• Record Maintenance: Accurately documenting all call activities, customer feedback, and sales data in the CRM system. Expertia AI +4

Required Skills and Qualifications

• Experience: Proven experience as a telesales representative or in a relevant sales/customer service role.
• Communication: Excellent verbal communication and negotiation skills.
• Technical Knowledge: Proficiency in CRM software (e.g., Salesforce) and Microsoft Office Suite.
• Attributes: High energy, persuasive personality, ability to handle rejection, and strong time management skills.