Telle Caller Cum Back End

A Telecaller cum Back End executive handles customer communication (inbound/outbound calls) while managing administrative duties like data entry, documentation, and reporting.

Key Responsibilities

• Telecalling: Making outbound calls for sales and handling inbound customer inquiries.
• Data Management: Updating customer records, maintaining databases, and ensuring accurate documentation.
• Coordination: Working with internal teams to resolve client issues or process documents.

Required Skills and Qualifications

• Education: Typically requires a 12th pass, Diploma, or Graduate degree.
• Technical Skills: Proficiency in computer applications, specifically MS Excel and Word.
• Communication: Excellent verbal skills in local languages, Hindi, and English.
• Soft Skills: Strong interpersonal skills, patience, and a, customer-oriented, positive attitude.