Trust & Safety New Associate

Skill required: User-Generated Content Moderation - Content Moderation
Designation: Trust & Safety New Associate
Qualifications:Any Graduation
Years of Experience:0 - 1 Year
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? Enables a superior brand experience,accelerates responsible growth and creates a secure environment. Enables a superior brand experience,accelerates responsible growth and creates a secure environment. The Software and Platform vertical helps the world’s leading platform companies accelerate,scale andimprove their businesses as their most trusted,innovative,comprehensive and experienced partner./As anAgent,you are responsible to Review content-user profiles,videos,texts,images etc Investigate and applyclient policies•Escalate and/or resolve the issue that is reported by users or flagged by the system Note-Thereported content could be sensitive or of graphic nature Your role requires following responsibilities Review,classify and/or remove content according to client guidelines,using specific tools and channels Identify the spam content to provide genuine search results.Help the victims to remove their explicit videos/Photographs from global sites.Remove the Personal Identifiable information reported by the user from various search results.Addressing ad blocking through improving ad experiences across the web.Review websites,product listings and merchant center accounts to ensure compliance with the Client Shopping policies and quality standards?Review web pages and tag the Landing Page based on the content on the page for Client to display the right content to the relevant audience.Review videos and decide whether it can be monetized.Authorization specialist will work on Trademark related complaints based on the Trademark Policy,counterfeit goods&services either will process the Complainant/TM Authorization or will pushback & escalate the complaints in case we have any grey area cases/concerns.Once the complaint is processed the Trademark will be blocked from the Search Engine.You will be responsible for analyzing and reviewing user profiles,audio,videos,and text-based content and/or investigating,escalating and/or resolving issues that are reported by users or flagged by the system.Due to the nature of the role,the individual may be exposed to flashing lights or contrasting light and dark patterns.Content moderation is meaningful work that helps keep the internet safe.It may also be challenging, at times.In the context of this role,individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g.graphic,violent,sexual,or egregious).Therefore,content moderators need strong resilience and coping skills.We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities.
What are we looking for? Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
Roles and Responsibilities: •In this role you are required to solve routine problems, largely through precedent and referral to general guidelines • Your primary interaction is within your own team and your direct supervisor • In this role you will be given detailed instructions on all tasks • The decisions that you make impact your own work and are closely supervised • You will be an individual contributor as a part of a team with a predetermined, narrow scope of work • Please note that this role may require you to work in rotational shifts •In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts/ Strong coping, emotional resilience, and stress-management skills Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies Strong attention to detail Comfort synthesizing and analyzing information from multiple streams Strong critical thinking and decision-making skills Basic internet research skills Good comprehension, communication skills is required to interpret content Be a team player and value cohesiveness Be flexible to cater to changing business needs in a fast-paced environment Be aware of social trends, political situations, current affairs etc • Strong coping, emotional resilience, and stress-management skills • Excellent comprehension, communication, and (insert language) skills • Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies • Strong attention to detail • Comfort synthesizing and analyzing information from multiple streams • Strong critical thinking and decision-making skills