Waiter / Steward

Job Summary:

We are seeking an enthusiastic and customer-oriented Waiter/Waitress to provide excellent service to our guests. The successful candidate will take orders, serve food and beverages, and ensure that guests have a pleasant dining experience.

Key Responsibilities:

• Greet Customers: Welcome guests warmly and escort them to their tables.
• Take Orders: Accurately take food and beverage orders from guests, and communicate the orders to the kitchen and bar staff.
• Serve Food and Beverages: Serve meals and drinks in a timely manner, ensuring presentation is up to standards.
• Menu Knowledge: Be knowledgeable about the menu, ingredients, and preparation methods to answer customer questions and make recommendations.
• Monitor Tables: Frequently check on guests to ensure they are enjoying their meals and address any concerns.
• Maintain Cleanliness: Ensure tables, utensils, and dining areas are clean and well-maintained.
• Handle Payments: Process payments accurately, including cash, credit cards, and digital payments.
• Adhere to Health and Safety Standards: Follow all food safety, hygiene, and sanitation guidelines to maintain a safe dining environment.
• Upsell Items: Suggest additional menu items, such as desserts or drinks, to enhance the guest experience.
• Team Collaboration: Work closely with other waitstaff, kitchen staff, and management to ensure smooth operations.

Requirements:

• Experience: Prior experience as a waiter/waitress or in the hospitality industry is preferred.
• Customer Service Skills: A positive attitude with excellent communication and interpersonal skills.
• Multitasking Abilities: Able to handle multiple tasks at once, including serving several tables simultaneously.
• Attention to Detail: Ensure orders are accurate and meals are served correctly.
• Physical Stamina: Ability to stand for long periods and carry trays of food and beverages.
• Availability: Must be available to work evenings, weekends, and holidays.
• Education: High school diploma or equivalent is preferred but not mandatory.

Benefits:

• Competitive salary and tips
• Meal discounts
• Flexible work schedule
• Opportunities for advancement within the restaurant