Travel Agent / Consultant

Key Responsibilities: • Handle end-to-end travel arrangements, including flight, hotel, transportation, and tours. • Assist clients in creating personalized itineraries based on their travel needs, interests, and budget. • Provide excellent customer service with professional communication and prompt responses. • Manage reservations and bookings with accuracy and efficiency. • Work closely with clients and internal teams to understand travel requirements and deliver tailored solutions. • Coordinate with Management to support travel requests, enquiries, and changes during the UK business hours time shift. • Maintain updated knowledge of travel products, policies, and international travel trends. • Ensure seamless travel experiences by tracking bookings, resolving issues, and advising clients on travel documentation and regulations. • Support UK clients and partners via calls, emails, and online communication within the UK shift t iming.

Role Description This is a full-time on-site position for a Travel Consultant at Trace World based in Indore, working in coordination with our partner company Krish Travel (UK). As a Travel Consultant, you will be responsible for handling travel arrangements and assisting clients with comprehensive itinerary planning, while providing high-quality customer service to ensure a seamless travel experience. You will play a key role in both domestic and international bookings, and work collaboratively with Krish Travel to support clients in the UK time zone.

 Qualifications TRACE WORLD • Bachelor’s degree required (any stream; preference to Travel, Tourism, Hospitality, Business, or related fields) • Master’s degree preferred (MBA, Travel & Tourism, Hospitality Management, or relevant specialization) • Previous experience in travel consultancy, reservations, or ticketing is preferred. • Excellent communication and interpersonal skills. • Ability to work in the UK time shift from Indore with flexibility. • Familiarity with global travel systems, GDS tools (e.g., Amadeus, Galileo), and online booking platforms. • Strong organizational skills and attention to detail. • Customer-centric approach with problem-solving mindset. • Travel Consulting and Travel Management skills • Ability to work in a fast-paced environment • Multilingual ability (English, Hindi, and regional language)