Back Office Executive

Key Responsibilities:

1. Administrative Support:

• Handle incoming calls, emails, and visitors professionally.
• Maintain office files, records, and documentation (physical & digital).
• Assist in data entry, maintaining Excel sheets, and preparing reports.
• Manage courier, inward/outward mail, and document dispatch.

2. Coordination:

• Coordinate between sales, installation, and service teams for smooth workflow.
• Assist in scheduling meetings, follow-ups, and site visit appointments.
• Provide basic support for HR activities like attendance tracking and leave records.

3. Customer Handling:

• Welcome customers and visitors, offer refreshments, and ensure a clean reception area.
• Share company brochures, explain basic company offerings when required.
• Record customer queries and escalate to the concerned department.

4. Office Maintenance:

• Ensure office cleanliness and upkeep.
• Monitor stationery, pantry, and office supply inventory and raise purchase requests as needed.

5. Compliance & Reporting:

• Maintain confidentiality of company data and client information.
• Prepare daily/weekly activity reports for reporting manager.
• Follow company policies, including attendance, dress code (SOLXCELL uniform), and safety practices.
• Skills & Competencies:Strong communication skills (Hindi & basic English preferred).
• Proficiency in MS Office (Word, Excel, Outlook) and basic computer operations.
• Good organizational and multitasking ability.
• Professional appearance and disciplined work ethic.
• Ability to work as part of a team and support multiple departments.
• Qualification & Experience:Minimum: Graduate (B.A., B.Com, or equivalent).
• 1–3 years of experience in office administration/assistant role preferred (freshers with good skills can apply).
• Other Requirements:Punctual, polite, and customer-friendly.
• Ready to wear company uniform during working hours.
• Willing to learn about solar systems to handle basic queries confidently.