Collections Executive

Job Title: Collection Executive

Location: Indore

Process: Backend Collection

Job Description:

We are looking for a proactive and detail-oriented Collection Executive to join our team in Indore. The ideal candidate will be responsible for managing overdue accounts, ensuring timely collections, and maintaining positive relationships with clients.

Key Responsibilities:

• Contact overdue clients via phone, email, or messages to recover outstanding payments.
• Follow up on overdue accounts and negotiate payment plans if necessary.
• Maintain accurate records of collection activities and client interactions.
• Collaborate with the sales and finance team to resolve billing disputes.
• Ensure compliance with company policies and legal guidelines during collection processes.
• Prepare daily, weekly, and monthly collection reports.
• Identify and escalate problematic accounts as per company policies