Customer Relationship Manager

Berakhah Employment Solutions Llp

Indore

₹15,000 - ₹19,000 monthly*

Fixed

15000 - ₹17000

Average Incentives*

2,000

Earning Potential

19,000

You can earn more incentive if you perform well

Work from Office

Full Time

Any experience

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

9 applicants

Job Description

Job Description (JD): Customer Relationship Manager – Female Only

Job Title: Customer Relationship Manager (CRM)

Industry: Gas Agency (Back Office Operations)

Location: Indore – Vijay Nagar, Scheme 78, Sky Corporate Park, 5th Floor, Office No. 505

Working Days: Monday to Saturday

Working Hours: 10:00 AM to 6:00 PM

Job Summary:

We are looking for a Customer Relationship Manager (Female) to join our back-office team for a Gas Agency. The candidate will be responsible for handling customer queries, maintaining strong customer relationships, and ensuring smooth coordination between customers and internal teams.

Key Responsibilities:

  • Handle customer inquiries and provide accurate information regarding services.
  • Maintain and update customer records in the system.
  • Coordinate with internal departments for order processing and issue resolution.
  • Ensure timely response to customer calls, emails, and messages.
  • Maintain a professional and positive relationship with customers.
  • Assist in documentation and back-office operations.

Requirements:

  • Female candidates only
  • Good communication and interpersonal skills.
  • Basic computer knowledge (MS Office, email handling).
  • Ability to manage customer relationships effectively.
  • Prior experience in customer service/CRM is preferred but not mandatory.

Job role

Work location

Indore, Madhya Pradesh, India

Department

Customer Support

Role / Category

Customer Support - BPO / Voice / Blended

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

Diploma

Skills

Domestic BPO, Voice Process

English level

Good (Intermediate / Advanced) English

Age limit

18 - 30 years

Gender

Any gender

About company

Name

Berakhah Employment Solutions Llp

Address

Indore, Madhya Pradesh, India

Job posted by Berakhah Employment Solutions Llp

FAQs about this job

Show all

Apply for job