Customer Service Representative

Job description

Company Description

NetRTech Solutions LLP is a company based is specialized in placements, technology consulting, project execution, product development, sales, and training. Our expertise in these areas allows us to provide innovative solutions to our clients and deliver exceptional results.

Role Description

Customer Service Representative - Work on-site (AHMEDABAD)

This is a full-time role for a Customer Service Representative in AHMEDABAD. As a Customer Service Representative, you will be responsible for providing excellent customer support, ensuring customer satisfaction, and enhancing the overall customer experience. Your day-to-day tasks will include addressing customer inquiries and concerns, resolving issues, and maintaining positive customer relationships.

Note - Work Location will be Ahmedabad

Qualifications

• Customer Service Representatives
• Customer Support
• Customer Satisfaction
• Customer Service
• Customer Experience
• Excellent communication and interpersonal skills
• Ability to problem-solve and multitask
• Attention to detail
• Positive and patient attitude
• Experience in a customer service role is a plus
• Fluency in multiple languages is a plus
• High school diploma or equivalent

Salary and Benefits:

• Starting CTC: INR 26,000 per month
• Maximum CTC: INR 38,000 per month
• All above 40 per hour night shift allowance will be extra
• Food will be office when you are in shift
• Cab will be there
• Stay will be given for 5 days once you relocate

Job Location - Ahmedabad

Thanks & Regards,

HR Team.

Screening questions (Note)

• Work location will be Ahmedabad, Are you comfortable relocating as per your joining date?
• Ideal Answer: Yes

• We must fill this position urgently. Can you start immediately?
• Ideal Answer: Yes

• The Salary offered on this role is between 26-38 thousand per month based on your last drawn salary. Is it acceptable to you?
• Ideal Answer: Yes