Customer Support Executive
Multi National BPO COMPANY
Customer Support Executive
Multi National BPO COMPANY
Navlakha, Indore
₹11,500 - ₹17,500 monthly*
Fixed
₹11500 - ₹15500
Average Incentives*
₹2,000
Earning Potential
₹17,500
You can earn more incentive if you perform well
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) English
Job Details
Interview Details
Job highlights
62 applicants
Benefits include: Overtime Pay
Job Description
- Greet customers professionally and resolve inquiries/issues in a timely manner.
- Handle inbound/outbound interactions (voice, chat, email) as assigned.
- Troubleshoot product/service problems; escalate complex cases to senior agents or L2 support.
- Log every interaction accurately in CRM
- Maintain data confidentiality & adhere to compliance (GDPR/NDA).
- Attend shift briefings, training, and performance reviews
Job role
Work location
Vijay Nagar, Indore, Madhya Pradesh, India
Department
Customer Support
Role / Category
Customer Support - Operations
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
12th Pass
English level
Good (Intermediate / Advanced) English
Gender
Any gender
About company
Name
Multi National BPO COMPANY
Address
Vijay Nagar, Indore, Madhya Pradesh, India
Job posted by Multi National BPO COMPANY
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