Customer Support Executive

The Basics Digital Solutions Private Limited

Sudama Nagar, Indore

₹12,000 - ₹20,000 monthly

Fixed

12000 - ₹20000

Earning Potential

20,000

Work from Office

Full Time

Freshers can apply

Basic English

Job Details

Interview Details

Job highlights

Fast HR reply

HR responded to 100% candidates in last 1 days

113 applicants

Benefits include: PF

Job Description

  • Manage large amounts of incoming phone calls
  • Identify and assess customers’ needs to achieve satisfaction.
  • Provide accurate, valid and complete information by using the right methods/tools.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Keep records of customer interactions, process customer accounts and file documents.
  • Follow communication procedures, guidelines and policies.


Job role

Work location

2339E, Sudama Nagar Service Road, near Yashlok Hospital, E Sector, Sector E, Sudama Nagar, Indore, Madhya Pradesh, India

Department

Customer Support

Role / Category

Customer Support - BPO / Voice / Blended

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

Graduate

English level

Basic English

Age limit

18 - 35 years

Gender

Any gender

Interview details

Interview mode

In person

Interview address

2339E, Sudama Nagar Service Road, near Yashlok Hospital, E Sector, Sector E, Sudama Nagar, Indore, Madhya Pradesh, India

About company

Name

The Basics Digital Solutions Private Limited

Address

2339E, Sudama Nagar Service Road, near Yashlok Hospital, E Sector, Sector E, Sudama Nagar, Indore, Madhya Pradesh, India

Job posted by The Basics Digital Solutions Private Limited

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