Customer Support Executive

The Basics Digital Solutions Private Limited

Sudama Nagar, Indore

₹12,000 - ₹20,000 monthly

Fixed

₹12000 - ₹20000

Earning Potential

₹20,000

Work from Office

Full Time

Any experience

Basic English

Job Details

Interview Details

Job highlights

Fast HR reply

HR responded to 100% candidates in last 1 days

113 applicants

Benefits include: PF

Job Description

Manage large amounts of incoming phone calls
Identify and assess customers’ needs to achieve satisfaction.
Provide accurate, valid and complete information by using the right methods/tools.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Keep records of customer interactions, process customer accounts and file documents.
Follow communication procedures, guidelines and policies.

Job role