Customer Support Executive
The Basics Digital Solutions Private Limited
Customer Support Executive
The Basics Digital Solutions Private Limited
Sudama Nagar, Indore
₹12,000 - ₹20,000 monthly
Fixed
₹12000 - ₹20000
Earning Potential
₹20,000
Work from Office
Full Time
Any experience
Basic English
Job Details
Interview Details
Job highlights
Fast HR reply
HR responded to 100% candidates in last 1 days
113 applicants
Benefits include: PF
Job Description
- Manage large amounts of incoming phone calls
- Identify and assess customers’ needs to achieve satisfaction.
- Provide accurate, valid and complete information by using the right methods/tools.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Keep records of customer interactions, process customer accounts and file documents.
- Follow communication procedures, guidelines and policies.
Job role
Work location
2339E, Sudama Nagar Service Road, near Yashlok Hospital, E Sector, Sector E, Sudama Nagar, Indore, Madhya Pradesh, India
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
Graduate
English level
Basic English
Age limit
18 - 35 years
Gender
Any gender
Interview details
Interview mode
In person
Interview address
2339E, Sudama Nagar Service Road, near Yashlok Hospital, E Sector, Sector E, Sudama Nagar, Indore, Madhya Pradesh, India
About company
Name
The Basics Digital Solutions Private Limited
Address
2339E, Sudama Nagar Service Road, near Yashlok Hospital, E Sector, Sector E, Sudama Nagar, Indore, Madhya Pradesh, India
Job posted by The Basics Digital Solutions Private Limited
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