Customer Support Executive
The Basics Digital Solutions Private Limited
Customer Support Executive
The Basics Digital Solutions Private Limited
Sudama Nagar, Indore
₹15,000 - ₹25,000 monthly
Fixed
₹15000 - ₹25000
Earning Potential
₹25,000
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) English
Job Details
Interview Details
Job highlights
Fast HR reply
21 applicants
Benefits include: PF, Mobile Allowance
Job Description
- Serve as the primary point of contact for customers via phone, email, and live chat.
- Respond to inquiries regarding products, services, and account issues promptly and professionally.
- Troubleshoot and resolve customer issues effectively, documenting all interactions accurately.
- Maintain a thorough understanding of our products and services to provide accurate information.
- Follow up with customers to ensure their concerns are fully addressed.
- Collaborate with team members and other departments to improve processes and enhance customer experience.
Job role
Work location
2339E, Sudama Nagar Service Road, near Yashlok Hospital, E Sector, Sector E, Sudama Nagar, Indore, Madhya Pradesh, India
Department
Customer Support
Role / Category
Customer Support - Operations
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
Graduate
English level
Good (Intermediate / Advanced) English
Age limit
18 - 40 years
Gender
Any gender
About company
Name
The Basics Digital Solutions Private Limited
Address
2339E, Sudama Nagar Service Road, near Yashlok Hospital, E Sector, Sector E, Sudama Nagar, Indore, Madhya Pradesh, India
Job posted by The Basics Digital Solutions Private Limited
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