1. Key ResponsibilitiesOutbound Calls: Engage with prospective clients to introduce and promote the company’s products or services. This includes making calls to generate leads and follow up on inquiries. 2
2. Inbound Calls: Respond to customer queries, resolve issues, and provide accurate information about products or services. 1
3. Lead Generation: Identify and gather information about potential customers to create a pipeline for the sales team. 2
4. Customer Relationship Management: Build and maintain positive relationships with clients, ensuring a high level of customer satisfaction. 2
5. Documentation: Accurately record details of calls, including customer feedback and follow-up requirements, in the CRM system. 1
6. Target Achievement: Meet or exceed daily, weekly, and monthly targets for sales, lead generation, or customer interactions. 1
7. 5 Sources

• Required Skills and QualificationsCommunication Skills: Excellent verbal communication skills are essential for effectively engaging with customers and conveying information. 2
• Persuasiveness: Ability to convince potential customers to consider the company’s offerings. 2
• Problem-Solving Skills: Ability to address customer concerns and provide solutions. 1
• Technical Proficiency: Familiarity with CRM tools and basic computer applications. 2
• Education: A high school diploma or equivalent is typically required; a bachelor’s degree may be preferre

Contact Person :- Shumanshi Yadav

Contact Person Number:- 9300009190