Job Profile

We are looking for enthusiastic CRM Executives to generate sales either by cold calling or answering requests in a fast-paced environment. You will be responsible for influencing existing or potential customers to buy products or services. A successful telemarketer must be friendly and persuasive. You must be able to understand the customer’s requirements in a short time and present solutions that meet their needs.

Responsibilities

 Call people using a given lead.

 Answer incoming calls from prospective customers.

 Use scripts to provide information about product’s features, prices, etc. and present their benefits.

 Ask pertinent questions to understand the customer’s requirements.

 Persuade the customer to buy by demonstrating how our products meet their needs.

 Record the customer’s personal information accurately in a computer system.

 Go the “extra mile” to meet sales quota and facilitate future sales.

 Keep records of calls and sales and record useful information.

Requirements

 Proven experience as a telemarketer or similar sales/customer service role.

 Proven track record of successfully meeting sales quotas preferably over the phone.

 Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems.

 Excellent communication and presentation skills and Proficient in English.

 Skilled in negotiation and dealing with complaints.

 Persistent and results-oriented.

 Attractive fixed salary component plus performance based variable incentive