Operations Executive (Back Office)

Job Title: Operations Executive / Back Office Executive

Industry: Advertising, BTL, Activation & Promotions

• Experience Required:1 year in Sales / Client Servicing
• 2 years in Operations / Back Office (Advertising industry preferred)

Job Summary:

We are looking for a highly organized Operations Executive (Back Office) with hands-on experience in the Advertising / BTL / Activation industry. The role involves supporting sales and client servicing teams, coordinating campaign operations, handling backend processes, and ensuring smooth execution of advertising and promotional campaigns.

Key Responsibilities:

• Provide operational and back-office support to Sales and Client Servicing teams.
• Coordinate with internal departments (Creative, Production, Vendor, Finance) for campaign execution.
• Assist in pre-sales and post-sales activities, including proposals, costing sheets, and documentation.
• Manage client data, job cards, work orders, and campaign documentation.
• Track campaign timelines and ensure on-time delivery as per client requirements.
• Handle billing, invoicing, PO tracking, and coordination with the accounts team.
• Maintain MIS reports, sales trackers, and operational dashboards.
• Support sales follow-ups and basic client coordination when required.
• Coordinate with vendors and suppliers for material, logistics, and execution support.
• Ensure adherence to company processes, quality standards, and timelines.
• Handle client queries related to operations and ensure quick resolution.
• Maintain confidentiality, accuracy, and professionalism in all communications.

Required Skills & Qualifications:

• Bachelor’s degree in Business, Commerce, or a related field.
• 1 year Sales / Client Servicing experience.
• 2 years Operations / Back Office experience in Advertising, BTL, or Activation.
• Strong coordination, follow-up, and documentation skills.
• Proficiency in MS Excel, Word, and PowerPoint.
• Working knowledge of CRM, MIS, or job management systems.
• Ability to manage multiple campaigns and deadlines simultaneously.

Preferred Skills:

• Experience with BTL activations, events, retail marketing, or promotional campaigns
• Vendor coordination experience
• Basic understanding of creative and production workflows

What We Offer:

• Competitive salary as per industry standards
• Exposure to leading brands and campaigns
• Learning and growth opportunities within the advertising domain
• Collaborative and fast-paced work environment