Retail Sales Executive

Role Objective (Read this carefully — this is what you’re hiring for):You are not here to “attend customers.”

You are here to convert walk-ins into paying customers, increase average billing, and build repeat relationships that drive long-term revenue.

• Key Responsibilities1. Customer Handling & ExperienceGreet every walk-in within 5 seconds with confidence and energy
• Understand customer needs through smart questioning (budget, occasion, style)
• Provide complete outfit suggestions, not just single product selling
• Maintain premium customer experience for high-value buyers

• 2. Sales Conversion & Target AchievementConvert maximum walk-ins into buyers (target-based performance)
• Actively push for:
• Add-on selling (upsell & cross-sell)
• Multiple product billing
• Take ownership of:
• Daily sales targets
• Conversion ratio
• Average Bill Value (ABV)

• 3. Customer Relationship BuildingBuild strong rapport so customers trust your suggestions
• Maintain repeat customer connections via:
• WhatsApp follow-ups
• Informing about new arrivals & offers
• Identify premium vs price-sensitive customers and handle accordingly

• 4. Product Knowledge & PresentationStay updated on:
• New arrivals
• Fabric, fit, styling combinations
• Present products in a way that justifies pricing confidently
• Maintain grooming & styling standards as per brand image

• 5. Store Discipline & Team ContributionMaintain:
• Clean and well-arranged display
• Organized stock handling
• Follow store rules, timings, and reporting structure strictly
• Support team in achieving overall store targets

• Performance Metrics (How you will be judged)Conversion Ratio (%)
• Average Bill Value (ABV)
• Daily / Weekly Sales Target Achievement
• Repeat Customer Rate
• Customer Feedback

• Required SkillsStrong communication & persuasion ability
• Confident personality with presentable appearance
• Sales-driven mindset (not a passive attitude)
• Ability to handle objections (price, comparison, hesitation)
• Basic smartphone usage (WhatsApp, photos, customer handling)

• ExperienceMinimum 1–3 years in retail sales (fashion preferred)
• Freshers with strong attitude & confidence may be considered

• What We Don’t WantPassive staff waiting for customers to decide
• People uncomfortable with targets or performance pressure
• Poor communication or low energy behavior

• What We OfferFixed Salary + Performance Incentives
• Growth opportunity into senior sales / store leadership roles
• High-performance environment with learning & exposure

Final NoteIf you believe sales is just “showing products,” this role is not for you.

If you can influence, upsell, and close confidently, you’ll grow fast here.