As a Sales & Calling Executive, you will play a crucial role in driving the company's sales efforts by reaching out to potential clients, building strong relationships, and closing sales. You will engage in both inbound and outbound calls, addressing customer inquiries, promoting products/services, and ensuring a seamless customer experience throughout the sales process.

Key Responsibilities:

Outbound & Inbound Sales Calls:

Make outbound calls to potential and existing customers to promote and sell products or services.

Handle inbound inquiries and provide relevant product information to close sales opportunities.

Customer Engagement:

Build rapport with clients by understanding their needs, answering questions, and offering suitable solutions.

Address customer concerns, provide product knowledge, and resolve any issues effectively.

Sales Target Achievement:

Meet or exceed sales targets through proactive calling and customer engagement.

Convert leads into sales by offering the right solutions based on customer needs.

Sales Process Management:

Maintain accurate records of customer interactions, sales, and any follow-up activities in the CRM system.

Process orders, handle billing, and manage any post-sale issues that arise.

Follow-Up & Relationship Building:

Follow up on leads from marketing campaigns, previous calls, or customer interactions.

Develop and sustain strong customer relationships to encourage repeat business and referrals.

Market & Product Knowledge:

Stay updated on company products, services, and any new offerings.

Keep abreast of market trends and competitor activities to provide informed recommendations to clients.

Reporting & Feedback:

Prepare daily/weekly sales reports and provide insights on customer feedback to improve the sales process.

Participate in team meetings and provide suggestions for improving customer acquisition and retention.