Telecalling Executive

Telecalling Executive –

Job DescriptionA Telecalling Executive is responsible for making outbound and handling inbound calls to generate leads, promote products/services, and maintain customer relationships.

Key Responsibilities

• Make outbound calls to potential or existing customers.
• Explain products/services and answer customer queries.
• Generate leads and convert them into sales.
• Maintain a database of customer interactions.
• Follow up with customers regularly.
• Handle customer complaints and provide solutions.
• Achieve daily/weekly/monthly targets.

Required Skills

• Good communication skills (Hindi & English preferred)
• Basic computer knowledge
• Strong convincing and negotiation skills
• Ability to handle rejection and pressure
• Good listening skills