Customer Care Executive

Job description:

Employment Location: Ahmedabad (Relocation Mandatory Upon Selection)

Selected applicants are required to relocate to Ahmedabad to join our full-time workforce.

Position Summary

The role primarily focuses on delivering customer support through non-verbal communication channels. Candidates must demonstrate professional writing standards, problem-solving abilities, and a commitment to service excellence.

Primary Duties

• Address customer queries via email, text messaging, and other written platforms
• Analyze issues and provide accurate resolutions
• Maintain documentation and service quality standards

Required Qualifications

• Minimum: Higher Secondary Certificate
• Freshers may apply; prior experience preferred
• Strong command of written English
• Basic computer literacy and efficient typing
• Willingness to work in rotational shifts, including nights

Compensation & Benefits

CTC range ₹25,000–₹36,000 with PF, insurance, shift allowances, and night-shift cab facility.