Operations Coordinator

Job Title: Operations Coordinator

Location: Jabalpur

Employment Type: Full-Time

Salary: As Per Candidature

Key Responsibilities:

·        Schedule and dispatch blue-collar staff to client sites based on demand and priority.

·        Track attendance, timesheets, and daily deployment logs.

·        Ensure staff understands job requirements, safety protocols, and performance expectations.

·        Monitor staff productivity and escalate any performance or conduct issues.

·        Support onboarding, orientation, and training of new field workers.

·        Provide clients with daily/weekly updates on workforce status, issues, and resolutions.

·        Build strong relationships with clients to ensure retention and satisfaction.

·        Monitor KPIs such as attendance compliance, task completion rates, and client satisfaction.

·        Support supervisors in handling emergencies or urgent operational changes.

·        Prepare operational reports (daily, weekly, monthly) for internal teams and management.

·        Plan and assign daily work schedules for field staff.

·        Monitor attendance, duty hours, and performance.

·        Ensure staffs are deployed at the right location on time.

·        Support hiring, onboarding, and training of new staff.

·        Handle staff-related issues and resolve them professionally

Required Qualifications & Skills:

·        Bachelor’s degree or relevant experience in operations or management.

·        1–3 years of experience in operations coordination (preferred).

·        Strong communication and leadership skills.

·        Ability to manage multiple tasks and deadlines.

·        Good knowledge of MS Office (Excel, Word).

·        Problem-solving attitude and team-oriented approach.

Contact Person: 9617895559

Rachana Sharma

HR Executive