• Greet customers with a friendly and welcoming attitude.

• Manage customer inquiries and assist with placing orders, both in-person and over the phone.

• Handle order pickups and ensure smooth customer flow.

• Maintain cleanliness and organization at the front desk and waiting area.

• Manage reservations and takeaways during peak hours.

• Coordinate with kitchen staff to ensure timely order processing.

• Handle basic administrative tasks such as logging customer complaints, feedback, and suggestions.

• Provide accurate information about menu items, offers, and promotions.

• Maintain a positive customer experience by solving minor issues promptly.

• Excellent communication and interpersonal skills.

• Strong customer service orientation with a professional attitude.

• Ability to multitask in a fast-paced environment.

• Basic computer and point-of-sale (POS)