Telecaller
Maxon Electricals
Telecaller
Maxon Electricals
Vijay Nagar, Jabalpur
₹6,000 - ₹8,000 monthly
Fixed
₹6000 - ₹8000
Earning Potential
₹8,000
Work from Office
Full Time
Min. 6 months
Good (Intermediate / Advanced) English
Job Details
Interview Details
Job highlights
4 applicants
Job Description
- Handle inbound and outbound calls from customers
- Assist customers by resolving queries, complaints, and requests
- Explain products and services to customers clearly
- Update CRM or Excel sheets with call details after each interaction
- Make follow-up calls and maintain proper records
- Handle email and chat support if working in a blended process
- Prepare reports using MS Excel, PowerPoint, and Google tools
- Conduct online research to collect required information
- Coordinate with team members to achieve daily targets
- Follow calling scripts and quality standards
- Maintain professional communication and ensure customer satisfaction
Job role
Work location
E-15, Kachnar City Vijay Nagar, Jabalpur, Raksha, Madhya Pradesh 482002, India Vijay Nagar, Jabalpur
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 6 months
Education
12th Pass
Skills
MS Excel, MS PowerPoint, Data analysis, Blended process, Domestic BPO, AIML, Research, Communication, Computer knowledge, Non-Voice Process, Voice Process, Non-Voice/Chat Process
English level
Good (Intermediate / Advanced) English
Regional language
Fluent in speaking Hindi
Gender
Female
About company
Name
Maxon Electricals
Address
E-15, Kachnar City Vijay Nagar, Jabalpur, Raksha, Madhya Pradesh 482002, India Vijay Nagar, Jabalpur
Job posted by Maxon Electricals
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