Back Office Coordinator

Key Responsibilities

• Handle loan files from login to disbursement stage.
• Check and verify customer documents and eligibility.
• Upload and maintain loan files in the system/CRM.
• Coordinate with banks/NBFCs and internal sales team.
• Follow up with customers for pending documents.
• Track the status of loan applications until final approval and disbursement.
• Maintain proper records of loan files and update daily reports.
• Ensure all compliance and documentation are completed properly.

Required Skills

• Good communication and coordination skills.
• Complate knowledge of loan products (PL, BL, HL, LAP, etc.).
• Basic computer knowledge (MS Excel, Email, CRM software).
• Attention to detail and document verification skills.
• Ability to manage multiple loan files simultaneously.