Back Office Executive

Job Role

We are hiring a Back Office Executive to manage customer communication, administrative operations, and documentation support for our business messaging and telecom solutions team.

Key Responsibilities

• Respond to customer queries and issue tickets via email, WhatsApp, and internal systems
• Coordinate with clients and internal technical teams for resolution follow-ups
• Maintain records, reports, and digital file systems with accuracy
• Perform administrative tasks including documentation, and scheduling
• Prepare MIS reports and business documents using Microsoft Office
• Support day-to-day office operations and process compliance

Required Skills

• Strong written and spoken English communication
• Proficiency in Microsoft Word, Excel, PowerPoint and canva
• Organized file handling and documentation management
• Client coordination and professional etiquette
• Attention to detail and time management
• Basic understanding of business communication workflows

Working Hours

• 10:00 AM to 6:30 PM
• 6 days a week (Monday–Saturday)

Experience & Qualification

• Graduate in any discipline
• 1–3 years in back office / admin / customer support preferred

Location

• Jaipur (Office-based)

About the Company

Globe Communication provides enterprise messaging solutions including Business WhatsApp API, RCS, and telecom integrations for business growth.