Job Description: Back Office Executive

A Back Office Executive- Data Entry is responsible for managing customer data, ensuring accuracy, and maintaining strong customer relationships through efficient record-keeping.  

Key Responsibilities:

1. Data Entry & Management: Accurately enter and update customer details in databases.  

2. Maintain Customer Records: Keep records organized and up to date.  

3. Data Verification: Check and correct any errors in customer information.  

4. Customer Support: Assist customers by updating their details and resolving queries.  

5. Report Generation: Prepare reports based on customer data and interactions.  

6. Confidentiality: Ensure customer information is secure and protected.  

7. Coordination: Work with sales and support teams to improve data accuracy and customer satisfaction.  

Required Skills: 

✔ Fast and accurate typing skills  

✔ Attention to detail  

✔ Basic knowledge of CRM and data entry software  

✔ Good communication skills  

✔ Ability to handle confidential information