Back Office Executive

Prajapat Soni & Company

Gopalpura, Jaipur

₹10,000 - ₹15,000 monthly

Fixed

10000 - ₹15000

Earning Potential

15,000

Work from Office

Full Time

Any experience

Basic English

Job Details

Interview Details

Job highlights

Urgently hiring

14 applicants

Job Description

We are looking for a detail-oriented Back Office Executive to manage daily operations for our Amazon and Etsy online stores. The role involves order processing, listing management, inventory coordination, customer support assistance, and backend reporting to ensure smooth e-commerce operations.

  • Key Responsibilities

Amazon & Etsy Account Management

  • Manage day-to-day backend operations of Amazon Seller Central and Etsy Seller Dashboard
  • Upload, update, and optimize product listings (titles, descriptions, images, pricing)
  • Ensure listings follow Amazon & Etsy policies and guidelines

Order & Inventory Management

  • Process orders, track shipments, and coordinate with logistics partners
  • Maintain accurate inventory records and update stock levels regularly
  • Handle order issues such as cancellations, returns, replacements, and refunds

Customer Support Coordination

  • Respond to customer queries via Amazon & Etsy messaging systems (order status, product details, issues)
  • Handle A-to-Z claims, return requests, and dispute resolutions professionally
  • Maintain high seller ratings and customer satisfaction

Data & Reporting

  • Prepare daily/weekly sales and order reports
  • Monitor performance metrics (orders, revenue, returns, feedback)
  • Maintain proper records of invoices, payments, and transaction details

Job role

Work location

PRAJAPAT SONI & COMPANY, Triveni Nagar, New Aatish Market, Shanthi Nagar, Mansarovar, Jaipur, Rajasthan, India Gopalpura, Jaipur

Department

Admin / Back Office / Computer Operator

Role / Category

Back Office

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

Graduate

English level

Basic English

Age limit

18 - 35 years

Gender

Female

About company

Name

Prajapat Soni & Company

Address

PRAJAPAT SONI & COMPANY, Triveni Nagar, New Aatish Market, Shanthi Nagar, Mansarovar, Jaipur, Rajasthan, India Gopalpura, Jaipur

Job posted by Prajapat Soni & Company

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