We are looking for a Client Relationship Executive to manage and strengthen relationships with our clients. The ideal candidate will be responsible for ensuring client satisfaction, addressing concerns, and maintaining long-term business relationships.

Key Responsibilities:

-Build and maintain strong relationships with clients to ensure a high level of satisfaction.

-Act as the primary point of contact for clients, addressing inquiries and resolving issues.

-Understand client needs and provide tailored solutions to enhance their experience.

-Follow up with clients to ensure their requirements are met efficiently.

-Maintain accurate records of client interactions and feedback.

-Collaborate with internal teams to deliver seamless service to clients.

-Identify opportunities for business growth through client referrals and upselling.

Requirements:

-Strong communication and interpersonal skills.

-Ability to handle client queries professionally and efficiently.

-Experience in customer service, sales, or client relationship management is a plus.

-Good problem-solving skills and a proactive approach.

-Basic knowledge of CRM software is an advantage.