Business Development Manager (BDM)

About Globe CommunicationGlobe Communication is a leading Digital Communication & AI Solutions company providing enterprise messaging, automation, and customer engagement services. Our solutions include Bulk SMS, WhatsApp Business API, Google RCS, Bulk Voice Calls, IVR, AI Voice Bots, Missed Call Solutions, Virtual Numbers, and automation-driven communication platforms for businesses across India and overseas.

Job SummaryWe are looking for a Business Development Officer (BDO) who will be responsible for generating new business, selling Globe Communication’s digital communication services, managing client relationships, and driving revenue growth. The role requires strong communication skills, lead-handling capability, and a consultative sales approach.

• Key ResponsibilitiesSales & Business DevelopmentIdentify and generate new business opportunities through calls, meetings, networking, and digital leads
• Pitch and sell Globe Communication services such as:
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• Bulk SMS
• WhatsApp Business API
• Google RCS
• Bulk Voice & IVR
• AI Voice Bot & Automation Solutions
• Understand client requirements and recommend suitable communication solutions
• Achieve monthly and quarterly sales targets
• Client Handling & Relationship ManagementHandle inbound and outbound leads professionally
• Build long-term relationships with clients and channel partners
• Conduct product demos and explain pricing, features, and compliance (DLT, WhatsApp policies, etc.)
• Ensure smooth onboarding and coordinate with technical/support teams
• Follow-ups & ClosuresRegular follow-ups with prospects for deal closure
• Maintain sales pipeline and update CRM or internal tracking systems
• Negotiate commercials within company guidelines
• Market Intelligence & ReportingTrack market trends and competitor offerings
• Share feedback and insights with management
• Prepare daily/weekly sales reports and performance updates
• Required Skills & CompetenciesStrong communication and persuasion skills (Hindi & English)
• Sales-oriented mindset with result-driven approach
• Ability to explain technical services in simple business language
• Good negotiation and closing skills
• Basic understanding of digital marketing / messaging platforms preferred
• Proficiency in MS Office, CRM tools, and email communication
• Eligibility CriteriaMinimum 6 Months –3 years experience in sales or business development
• Experience in Bulk SMS, WhatsApp API, SaaS, IT services, telecom, or digital marketing is a strong advantage
• Freshers with strong sales aptitude may also apply
• What We OfferAttractive fixed salary + performance-based incentives
• Learning exposure to AI-driven communication technologies
• Growth opportunities within a fast-expanding organization
• Professional work environment with sales and technical support
• Opportunity to work with enterprise and high-value clients
• Performance Metrics (KPIs)Monthly revenue targets
• Lead conversion ratio
• Client retention and repeat business
• Quality of client onboarding

How to ApplyInterested candidates can send their resume to:

📧 hr@globecommunication.in