Job Role: Operations Executive

Role Overview:

The Operations Executive will be responsible for managing day-to-day business operations, ensuring smooth customer communication, and supporting business growth. This role involves overseeing order management, maintaining accurate data, driving business development, and generating leads to support the company's objectives.

Key Responsibilities:

1. Customer Communication: Handle customer queries, provide information, and ensure high levels of customer satisfaction.
2. Order Management: Oversee the order process from initiation to fulfillment, ensuring accuracy and timely delivery.
3. Data Management: Maintain and update operational data, track orders, and generate reports for management review.
4. Business Development: Identify and pursue new business opportunities, fostering relationships with potential clients.
5. Lead Generation: Research and generate qualified leads to drive sales and expand the customer base.
6. Operations Oversight: Monitor and optimize business processes to ensure operational efficiency and support overall company objectives.

Skills Required:

• Strong communication and interpersonal skills
• Excellent organizational and time-management abilities
• Proficiency in data management and CRM software
• Ability to work in a fast-paced environment and handle multiple tasks

This role is ideal for someone who thrives in a dynamic environment and is passionate about driving business success through operational excellence.