Chat Process Executive

Careersource

Mansarovar, Jaipur

₹25,000 - ₹29,000 monthly

Fixed

25000 - ₹29000

Earning Potential

29,000

Work from Office

Full Time

Any experience

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Urgently hiring

19 applicants

Benefits include: Overtime Pay

Job Description

 Handle customer interactions via chat in a professional and timely manner

• Assist customers with:

o Mobile telephony services

o Subscription and prepaid-related queries

o Billing and invoice concerns

o Basic troubleshooting

• Deliver a high-quality customer experience in every interaction

• Perform needs analysis to understand customer requirements

• Drive upselling and cross-selling through personalized recommendations

• Ensure accurate documentation and adherence to processes 

Job role

Work location

Mansarovar, Jaipur, Rajasthan, India

Department

Customer Support

Role / Category

Customer Support - Non Voice / Chat

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

12th Pass

Skills

Blended process, Domestic BPO, International BPO, Non-Voice Process, Voice Process, Non-Voice/Chat Process

English level

Good (Intermediate / Advanced) English

Age limit

18 - 30 years

Gender

Any gender

About company

Name

Careersource

Address

Mansarovar, Jaipur, Rajasthan, India

Job posted by Careersource

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