Collection Executive / Officer
Agrigravity Technologies
Collection Executive / Officer
Agrigravity Technologies
Jaipur
₹15,000 - ₹25,000 monthly
Fixed
₹15000 - ₹25000
Earning Potential
₹25,000
Job Details
Interview Details
Job highlights
Urgently hiring
Fast HR reply
HR responded to 91% candidates in last 1 days
37 applicants
Benefits include: PF, ESI (ESIC)
Job Description
Job Title: Recovery/Collection Executive
Location: Jaipur
Department: Collection
Reports to: Collections Manager / Head of Finance
Company: Agrigravity Technologies
About Us: Agrigravity Technologies is a leading Fintech startup company dedicated to providing top-notch services to both buyers and sellers in Agriculture sector. We are committed to excellence and innovation, constantly striving to exceed our clients' expectations. Join us and be part of a dynamic team that values creativity, integrity, and a passion for success.
Job Summary:
The Recovery/Collection Executive will be responsible for handling customer accounts with overdue payments, managing a portfolio of delinquent accounts, and ensuring timely recovery of outstanding dues. This role requires excellent communication skills, a customer-centric approach, and strong negotiation abilities to resolve payment issues effectively while maintaining good client relationships.
Key Responsibilities:
· Customer Communication: Contact customers via phone, email, or written correspondence to follow up on overdue payments and resolve any payment disputes.
· Debt Recovery: Develop and implement recovery strategies for delinquent accounts. Negotiate repayment plans, settlements, as necessary.
· Account Management: Maintain and update accurate records of customer interactions, payment agreements, and progress in internal systems.
· Monitoring Accounts: Track accounts with overdue balances and identify potential risks. Proactively address accounts that may become delinquent in the future.
· Documentation: Ensure all collection activities are documented and comply with company policies, legal requirements, and financial regulations.
· Reporting: Prepare regular reports on collection activities, outstanding debts, and recovery progress. Provide updates to management on high-risk accounts.
· Customer Service: Address customer inquiries and complaints in a professional and courteous manner, while ensuring a high level of customer satisfaction.
· Collaboration: Work closely with the sales and finance teams to resolve complex account issues and provide accurate information regarding customer status.
Qualifications & Requirements:
· Bachelor's degree in Finance, Accounting, Business, or a related field (preferred but not mandatory).
· 1-3 years of experience in collections, credit recovery, or a similar role.
· Excellent verbal and written communication skills.
· Strong negotiation and problem-solving abilities.
· Ability to work under pressure and meet targets.
· Proficiency in using CRM systems and Microsoft Office (Excel, Word).
Benefits:
· Competitive salary and bonus structure
· Professional development opportunities
Job role
Department
Banking / Insurance / Financial Services
Role / Category
Debt Collections / Recovery
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
12th Pass
English level
Basic English
Age limit
18 - 35 years
Gender
Any gender
About company
Name
Agrigravity Technologies
Address
75/9-10B, Shipra Path, Ward 27, Shipra Path, Barh Devariya, Mansarovar, Jaipur, Rajasthan 302020, India
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