Collection Executive / Officer

Agrigravity Technologies

Jaipur

₹15,000 - ₹25,000 monthly

Fixed

15000 - ₹25000

Earning Potential

25,000

Field Job

Full Time

Any experience

Basic English

Job Details

Interview Details

Job highlights

Urgently hiring

Fast HR reply

HR responded to 91% candidates in last 1 days

37 applicants

Benefits include: PF, ESI (ESIC)

Job Description

Job Title: Recovery/Collection Executive

Location: Jaipur

Department: Collection

Reports to: Collections Manager / Head of Finance

Company: Agrigravity Technologies


About Us: Agrigravity Technologies is a leading Fintech startup company dedicated to providing top-notch services to both buyers and sellers in Agriculture sector. We are committed to excellence and innovation, constantly striving to exceed our clients' expectations. Join us and be part of a dynamic team that values creativity, integrity, and a passion for success.

Job Summary:

The Recovery/Collection Executive will be responsible for handling customer accounts with overdue payments, managing a portfolio of delinquent accounts, and ensuring timely recovery of outstanding dues. This role requires excellent communication skills, a customer-centric approach, and strong negotiation abilities to resolve payment issues effectively while maintaining good client relationships.

 

Key Responsibilities:

·      Customer Communication: Contact customers via phone, email, or written correspondence to follow up on overdue payments and resolve any payment disputes.

·      Debt Recovery: Develop and implement recovery strategies for delinquent accounts. Negotiate repayment plans, settlements, as necessary.

·      Account Management: Maintain and update accurate records of customer interactions, payment agreements, and progress in internal systems.

·      Monitoring Accounts: Track accounts with overdue balances and identify potential risks. Proactively address accounts that may become delinquent in the future.

·      Documentation: Ensure all collection activities are documented and comply with company policies, legal requirements, and financial regulations.

·      Reporting: Prepare regular reports on collection activities, outstanding debts, and recovery progress. Provide updates to management on high-risk accounts.

·      Customer Service: Address customer inquiries and complaints in a professional and courteous manner, while ensuring a high level of customer satisfaction.

·      Collaboration: Work closely with the sales and finance teams to resolve complex account issues and provide accurate information regarding customer status.

 

 

Qualifications & Requirements:

·      Bachelor's degree in Finance, Accounting, Business, or a related field (preferred but not mandatory).

·      1-3 years of experience in collections, credit recovery, or a similar role.

·      Excellent verbal and written communication skills.

·      Strong negotiation and problem-solving abilities.


·      Ability to work under pressure and meet targets.

·      Proficiency in using CRM systems and Microsoft Office (Excel, Word).

Benefits:

·      Competitive salary and bonus structure

·      Professional development opportunities

 

Job role

Department

Banking / Insurance / Financial Services

Role / Category

Debt Collections / Recovery

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

12th Pass

English level

Basic English

Age limit

18 - 35 years

Gender

Any gender

About company

Name

Agrigravity Technologies

Address

75/9-10B, Shipra Path, Ward 27, Shipra Path, Barh Devariya, Mansarovar, Jaipur, Rajasthan 302020, India

Job posted by Agrigravity Technologies

FAQs about this job

Show all

Apply for job