Computer Operations Coordinator

Technical Operations Coordinator / Computer Operations Specialist

Job Overview

We're seeking a highly skilled Technical Operations Coordinator who can seamlessly bridge technology and administration. This role is perfect for someone who thrives in a fast-paced environment, loves solving technical challenges, and can manage multiple operational systems with precision and efficiency.

Key Responsibilities

Technical Operations

• Manage and maintain company websites, web-based tools, and digital platforms
• Perform routine system checks, updates, and troubleshooting across all digital infrastructure
• Coordinate with external vendors, developers, and technical service providers
• Monitor website performance, uptime, and implement basic fixes or escalate issues appropriately
• Maintain digital asset libraries, databases, and file management systems
• Set up and manage user accounts, permissions, and access controls across various platforms

Administrative & Office Management

• Create, format, and manage documents, presentations, and spreadsheets with advanced proficiency
• Maintain organized digital filing systems and documentation protocols
• Process and track invoices, contracts, and operational documentation
• Coordinate scheduling, calendar management, and internal communications
• Generate reports, dashboards, and operational summaries from various data sources
• Support project management through task tracking and status updates

Systems & Tools Management

• Serve as the primary point of contact for all office technology and software tools
• Train team members on new tools, software, and digital workflows
• Implement and maintain automation workflows where applicable
• Ensure data backup procedures are followed and systems are secure
• Research and recommend new tools or improvements to existing workflows

Required Skills

Technical Proficiency (Must Have)

• Website Platforms: WordPress, Webflow, Wix, Squarespace, or similar CMS platforms
• Office Suite Mastery: Microsoft Office (Word, Excel, PowerPoint, Outlook) or Google Workspace (Docs, Sheets, Slides, Gmail) at advanced level
• Excel/Sheets: Formulas, pivot tables, data manipulation, basic macros
• Web Tools: Basic HTML/CSS understanding, browser dev tools, FTP/file transfer
• Cloud Platforms: Google Drive, Dropbox, OneDrive organization and management
• Project Management: Asana, Trello, Monday.com, ClickUp, or similar tools
• Communication Tools: Slack, Microsoft Teams, Zoom administration
• Basic Graphic Tools: Canva, basic Adobe experience, image optimization

Technical Knowledge

• Understanding of domain management, DNS, hosting basics
• Familiarity with API integrations and automation tools (Make, Zapier, n8n - preferred but not required)
• Basic understanding of databases and data management
• Knowledge of cybersecurity best practices and data protection
• Troubleshooting methodology and problem-solving approach

Administrative Capabilities

• Exceptional attention to detail and organizational skills
• Advanced document formatting and template creation
• Data entry accuracy with speed and efficiency
• Calendar management and scheduling coordination
• Invoice processing and basic bookkeeping familiarity

Soft Skills & Attributes

• Self-Starter: Takes initiative without constant supervision
• Problem Solver: Doesn't just identify issues but proposes solutions
• Quick Learner: Adapts rapidly to new tools and technologies
• Communicator: Clear written and verbal communication skills
• Multi-tasker: Can juggle multiple projects and priorities effectively
• Detail-Oriented: Nothing falls through the cracks
• Process-Driven: Creates systems and follows established procedures
• Team Player: Collaborative while also capable of independent work
• Professional: Maintains confidentiality and represents the company well

Qualifications

Required:

• 3-5+ years experience in technical operations, computer operations, or similar role
• Proven track record managing websites and digital tools
• Advanced proficiency in Microsoft Office or Google Workspace
• Demonstrable experience with CMS platforms and web-based applications
• High school diploma or equivalent (minimum)

Preferred:

• Associate's or Bachelor's degree in Computer Science, Information Systems, Business Administration, or related field
• Experience in creative agency, tech startup, or logistics/operations environment
• Certifications in specific platforms (Microsoft Office Specialist, Google Workspace, etc.)
• Familiarity with basic coding or scripting
• Experience with automation tools and workflow optimization

Technical Test: Candidates will be asked to complete a practical assessment including:

• Excel/Sheets data manipulation task
• Document formatting and template creation
• Website content update using CMS
• Troubleshooting scenario

What We Offer

• Opportunity to work with cutting-edge tools and technologies
• Diverse role spanning multiple business operations
• Professional growth and learning opportunities
• Collaborative, innovation-driven environment
• Competitive compensation based on experience