Customer Care Executive

Customer Support & Shipping Coordinator

Are you passionate about delivering exceptional customer experiences? Join our dynamic team as a Customer Support & Shipping Coordinator where you'll be at the heart of our operations, ensuring smooth communication with our valued customers and seamless handling of logistics.

Key Responsibilities:

**Engage with customers on WhatsApp, email, and social media platforms, providing top-notch support and ensuring their queries and concerns are addressed promptly and professionaly.

**Coordinate shipping processes, including assisting with pickups, tracking orders, and ensuring timely deliveries, contributing to a smooth and efficient workflow.

**Collaborate with cross-functional teams to enhance customer satisfaction and improve our support and logistics processes.

What We Offer:

- A vibrant, collaborative work environment where your contributions are valued and rewarded.

- Opportunities for growth and professional development in a fast-paced, customer-centric company.

- The chance to make a real impact by helping to shape the customer experience and streamline our logistics.

If you're a proactive problem-solver with a passion for customer service and logistics, we'd love to hear from you!