Customer Relations Executive

Handle guest communication and inquiries related to bookings on Airbnb.

Assist customers with booking details, availability, and basic information.

Maintain polite and professional communication with guests.

Ensure smooth coordination for booking-related queries.

Provide timely responses to customer messages and calls.

Maintain a positive customer experience and good relationship with guests.

Requirements / Skills:

Good English communication skills.

Strong soft skills and politeness while interacting with customers.

Should be available and responsive during working hours.

Basic understanding of online bookings and customer handling.