Customer Service Executive - Secured Business Loans

Tata Capital Finance Ltd

Jaipur

Not disclosed

Work from Office

Full Time

Min. 1 year

Job Details

Job Description

Customer Service Executive - Secured Business Loans (Micro LAP) - Jaipur - Golden Leaf - CSE

- Handle customer service activities related to secured business loans, specifically Micro LAP products. - Provide support and assistance to customers inquiring about loan products and services. - Manage customer queries and ensure timely resolution to maintain customer satisfaction. - Coordinate with internal teams to facilitate loan processing and documentation. - Maintain accurate records of customer interactions and transactions. - Work in a customer-facing role requiring good communication and problem-solving skills. - Support business growth by assisting customers in understanding loan offerings and eligibility. - Operate primarily in Jaipur, focusing on local customer needs and market conditions.

Job role

Work location

Jaipur, Jaipur - Golden Leaf, Second Floor, Golden Leaf, Khasra No. 463, Near Gandhi Nagar Railway Station Gate No. 2, Tonk Road, Jaipur, - 302015, Jaipur, Rajasthan, India

Department

Customer Support

Role / Category

Customer Support - Non Voice

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 1 year

About company

Name

Tata Capital Finance Ltd

Job posted by Tata Capital Finance Ltd

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