Customer Support Executive

Teleperformance

Jaipur

₹25,000 - ₹37,500 monthly*

Fixed

25000 - ₹36000

Average Incentives*

1,500

Earning Potential

37,500

You can earn more incentive if you perform well

Work from Office

Full Time

Any experience

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Urgently hiring

Fast HR reply

171 applicants

Benefits include: Annual Bonus, PF

Job Description

HR Connect: Ms.Jansi S: +91-8072821589 (Kindly share the Resume over whatsapp)


We're searching for exceptional talent to join our vibrant team of International Customer Support Executives in Jaipur. If you're someone who thrives in fast-paced environments, loves exceeding expectations, and can navigate diverse cultures with ease, then this could be your dream role.


Responsibilities:

  • Provide exceptional customer support via phone, email, and chat across multiple international markets.
  • Resolve customer inquiries and troubleshoot issues related to our products and services.
  • Build strong relationships with customers, fostering trust and exceeding expectations.
  • Proactively identify and address customer needs, offering insightful solutions and guidance.
  • Maintain accurate and detailed records of customer interactions.
  • Contribute to a positive and collaborative team environment.


Who you are:

  • A passionate and articulate communicator with a genuine desire to help others.
  • Strong communication skills in English (both written and verbal) are Mandated.
  • A multitasker extraordinaire who can juggle multiple inquiries with a smile.
  • A tech-savvy individual who can navigate customer relationship management systems like a pro.
  • A team player who thrives in a collaborative environment.
  • At least 10+2 pass, with undergraduates (pursuing through correspondence) welcome to apply.
  • Excellent written and spoken English communication skills are a must.


What you get:

  • Competitive salary package of up to 3-4 LPA.
  • Flexible work arrangements with 5.5 days working in rotational shifts.
  • A chance to work with a supportive and dynamic team.
  • Comprehensive training and development opportunities.
  • 14 days accommodation and one time meal
  • The satisfaction of knowing you're making a difference for customers around the world.
  • Age Limit: 18-35 Years


Note: We conduct virtual interviews for outstation candidates, followed by face-to-face interviews for shortlisted individuals. Both COVID-19 vaccinations are mandatory.

Job role

Work location

Jaipur, Rajasthan, India

Department

Customer Support

Role / Category

Customer Support - BPO / Voice / Blended

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

12th Pass

Past role/category experience

Customer Success, Customer Support - Non Voice / Chat, Customer Support - International Voice Process, Customer Support - BPO / Voice / Blended, Customer Support - Non Voice

English level

Good (Intermediate / Advanced) English

Gender

Any gender

About company

Name

Teleperformance

Address

Jaipur, Rajasthan, India

Job posted by Teleperformance

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