Customer Support Executive
Elevate X Solutions
Customer Support Executive
Elevate X Solutions
Mansarovar, Jaipur
₹29,000 - ₹35,000 monthly
Fixed
₹29000 - ₹35000
Earning Potential
₹35,000
Work from Office
Full Time
Night Shift
Min. 6 months
Good (Intermediate / Advanced) English
Job Details
Interview Details
Job highlights
Urgently hiring
22 applicants
Benefits include: PF, Travel Allowance (TA), Petrol Allowance, ESI (ESIC), 5 working days, One-way cab
Job Description
- Roles & Responsibilities
- Handle inbound international voice calls from Walmart US customers
- Resolve queries related to orders, billing, payments, refunds, returns, and delivery
- Provide end-to-end customer support with first call resolution
- Maintain high customer satisfaction and call quality standards
- Follow international call center protocols and compliance guidelines
- Update customer information accurately in CRM systems
- Eligibility Criteria Any Graduate / Undergraduate
- Minimum 6 months international voice BPO experience mandatory
- Experience in US voice / international inbound process preferred
- Good English communication skills (verbal & listening)
- Willing to work in rotational shifts and night shifts
- Salary / CTC₹29,400 – ₹35,000 per month
- Salary based on experience and assessment performance
- Assessment Details Versant B2 / C1 (US Voice)
- Interview Process HR Round
- Operations Round
- Work Schedule5.5 days working
- Rotational shifts
- Weekly rotational offs
- Cab Facility₹180 cab allowance per night shift for Male employees
- One-side cab facility for Female employees during odd hours
Job role
Work location
Mansarovar, Jaipur, Rajasthan, India
Department
Customer Support
Role / Category
Customer Support - International Voice Process
Employment type
Full Time
Shift
Night Shift
Job requirements
Experience
Min. 6 months
Education
12th Pass
Skills
Client handling, International calling, International BPO, Voice Process
English level
Good (Intermediate / Advanced) English
Age limit
18 - 30 years
Gender
Any gender
About company
Name
Elevate X Solutions
Address
Mansarovar, Jaipur, Rajasthan, India
Job posted by Elevate X Solutions
FAQs about this job
Show all