Customer Support Executive
Snapmint Credit Advisory Private Limited
Customer Support Executive
Snapmint Credit Advisory Private Limited
Tonk Phatak, Jaipur
₹12,000 - ₹20,000 monthly
Fixed
₹12000 - ₹20000
Earning Potential
₹20,000
Job Details
Interview Details
Job highlights
70 applicants
Benefits include: PF, Health Insurance, ESI (ESIC)
Job Description
Snapmint is on a mission of democratizing no/low-cost installment purchases for the next 200 Mn Indians. Of the 300 million credit-eligible consumers in India, less than 30 million actively use credit cards. Snapmint is reinventing credit for the next 200M consumers by providing them the freedom to buy what they want and pay for them in installments without a credit card. In a short period of time, Snapmint has reached over a million consumers in 2200 cities and has powered over 200 crores worth of purchases.
- Minimum 0.6 year of experience in Email/Chat/Inbound and Outbound calling process in any BPO, e-commerce, fintech, and any customer experience organization.
- For Email/chat – Typing speed must be in btw 30-35 wpm.
- Proven customer support experience or experience as a Client Service Representative.
- Qualified candidates will be comfortable in a multi-tasking, high-energy environment.
- They will be creative and analytical problem solvers with a passion for excellent customer service.
- Strong phone contact handling skills and active listening.
- Maintain regular and reliable attendance, including the daily schedule as assigned.
- Graduation is must.
- Excellent verbal/written communication skills and basic computer knowledge.
- Age should be a maximum of 28.
- Work from the office and 6 days working (roster off).
- Near Tonk Road, Dev Nagar (Maximum travel distance should be 10-12 km).
- Tamil, Telugu and Malayam language is a plus.
Candidate who have experience from Teleperformance, vertex cosmos, Girnar, Dealshare, Innovana Thinklabs, Dr ITM will be a plus
Job role
Work location
Tonk Rd, Dev Nagar, Tonk Phatak, Jaipur, Rajasthan, India
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 6 months
Education
Graduate
Past role/category experience
Customer Support - Service Delivery, Customer Support - Non Voice, Customer Support - Non Voice / Chat, Customer Support - BPO / Voice / Blended, Customer Support - International Voice Process, Customer Support - Operations
Skills
bpo, Customer support, Email support, Chat support, Inbound calling, Telephonic support, Inbound calls, Blended process, Domestic BPO, Call centre support, International BPO, Non-Voice Process, Voice Process, Non-Voice/Chat Process
English level
Basic English
Age limit
18 - 28 years
Gender
Any gender
About company
Name
Snapmint Credit Advisory Private Limited
Address
Tonk Rd, Dev Nagar, Tonk Phatak, Jaipur, Rajasthan, India
Job posted by Snapmint Credit Advisory Private Limited
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