Customer Support Executive

Snapmint Credit Advisory Private Limited

Tonk Phatak, Jaipur

₹12,000 - ₹20,000 monthly

Fixed

12000 - ₹20000

Earning Potential

20,000

Work from Office

Full Time

Min. 6 months

Basic English

Job Details

Interview Details

Job highlights

70 applicants

Benefits include: PF, Health Insurance, ESI (ESIC)

Job Description

Snapmint is on a mission of democratizing no/low-cost installment purchases for the next 200 Mn Indians. Of the 300 million credit-eligible consumers in India, less than 30 million actively use credit cards. Snapmint is reinventing credit for the next 200M consumers by providing them the freedom to buy what they want and pay for them in installments without a credit card. In a short period of time, Snapmint has reached over a million consumers in 2200 cities and has powered over 200 crores worth of purchases. 


  • Minimum 0.6 year of experience in Email/Chat/Inbound and Outbound calling process in any BPO, e-commerce, fintech, and any customer experience organization.
  • For Email/chat – Typing speed must be in btw 30-35 wpm.
  • Proven customer support experience or experience as a Client Service Representative.
  • Qualified candidates will be comfortable in a multi-tasking, high-energy environment.
  • They will be creative and analytical problem solvers with a passion for excellent customer service.
  • Strong phone contact handling skills and active listening.
  • Maintain regular and reliable attendance, including the daily schedule as assigned.
  • Graduation is must.
  • Excellent verbal/written communication skills and basic computer knowledge.
  • Age should be a maximum of 28.
  • Work from the office and 6 days working (roster off).
  • Near Tonk Road, Dev Nagar (Maximum travel distance should be 10-12 km). 
  • Tamil, Telugu and Malayam language is a plus.


Candidate who have experience from Teleperformance, vertex cosmos, Girnar, Dealshare, Innovana Thinklabs, Dr ITM will be a plus

Job role

Work location

Tonk Rd, Dev Nagar, Tonk Phatak, Jaipur, Rajasthan, India

Department

Customer Support

Role / Category

Customer Support - BPO / Voice / Blended

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 6 months

Education

Graduate

Past role/category experience

Customer Support - Service Delivery, Customer Support - Non Voice, Customer Support - Non Voice / Chat, Customer Support - BPO / Voice / Blended, Customer Support - International Voice Process, Customer Support - Operations

Skills

bpo, Customer support, Email support, Chat support, Inbound calling, Telephonic support, Inbound calls, Blended process, Domestic BPO, Call centre support, International BPO, Non-Voice Process, Voice Process, Non-Voice/Chat Process

English level

Basic English

Age limit

18 - 28 years

Gender

Any gender

About company

Name

Snapmint Credit Advisory Private Limited

Address

Tonk Rd, Dev Nagar, Tonk Phatak, Jaipur, Rajasthan, India

Job posted by Snapmint Credit Advisory Private Limited

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