Customer Support Executive

Job Description – Customer Support Executive (Hospitality / US Voice)

Role: Customer Support Executive

Openings: 20

Job SummaryWe are hiring Customer Support Executives for a US Voice / Hospitality process. The role involves handling customer queries via voice calls, providing excellent service, and ensuring a smooth customer experience for international clients.

• Key ResponsibilitiesHandle inbound/outbound customer calls for US clients
• Provide accurate information and resolve customer queries effectively
• Deliver high-quality customer service with strong communication skills
• Maintain professionalism and service standards as per process guidelines
• Document customer interactions accurately in systems
• Eligibility CriteriaEducation: Undergraduate / Any Graduate
• Experience: Minimum 6 months BPO experience in Hospitality background (Mandatory)
• Communication: Excellent English communication skills (Mandatory)
• Process Exposure: US / International Voice Process preferred
• Shifts: Rotational shifts
• Working Days: 5.5 days per week
• Cab Facility: