Data Quality Executive

About Company:Axestrack is India's leading provider of Digital Logistics Solutions for Heavy Commercial Vehicles, and the only Indian company to be ever featured in Gartners Market Guide for Fleet Management. We are proud to hold a dominant position in the Indian market and are actively expanding across Africa, the Middle East, and the US. Our innovative approach and scalable platforms are transforming logistics for the modern world.Website: www.axestrack.com

Position: Data Quality Executive

Location: Jaipur, Rajasthan

Job Type: Full Time

Position Overview: As an Support Executive, you will be the first line of defense in ensuring smooth operation of IT systems and support for both internal teams and external clients. You will handle hardware/software issues, assist clients with product queries, and contribute to the efficiency of our technical infrastructure.

Key Responsibilities

• Provide Level 1 support for users (internal/external) related to hardware, software, and applications.
• Offer product support to clients by resolving functional or technical issues.
• Troubleshoot and resolve hardware-level problems, including data-related concerns.
• Respond promptly to support tickets and queries, ensuring timely resolution
• Handle routine IT administrative tasks including password resets, user account updates, and access management.
• Maintain documentation of all troubleshooting procedures and resolutions.

Skills & Qualifications:

• Basic knowledge of computer hardware and peripherals.
• Fluency in Hindi and ability to speak and write basic English.
• Strong communication and interpersonal skills.
• Ability to prioritize tasks and work independently.