E-Commerce Executive

Job Title: E-Commerce Executive

Job Summary:

We are looking for a proactive and detail-oriented E-Commerce Executive to manage and grow our online sales channels. The ideal candidate should have experience in product listing, marketplace operations (Amazon, Flipkart, Meesho, etc.), inventory coordination, customer service, and promotional activities to boost sales performance.

Key Responsibilities:

Manage product listings, uploads, pricing, and catalog updates across marketplaces and website.

Monitor daily orders, returns, dispatch, and coordinate with warehouse/logistics teams for smooth operations.

Handle customer queries, complaints, ratings & reviews to ensure positive store reputation.

Track sales reports, performance metrics, competitor pricing, and overall marketplace analytics.

Run promotional campaigns, coupons, deals, and participate in platform events.

Improve product visibility through keywords, SEO, and listing optimization.

Coordinate with internal team for stock availability, photography, content, and new launch planning.

Required Skills & Qualifications:

Graduate in any discipline (Commerce/Marketing preferred).

Hands-on experience with Amazon/Seller Central, Flipkart/Seller Hub, Meesho, etc.

Strong Excel / Google Sheets handling and data reporting skills.

Knowledge of product listing standards, marketplace rules, and return/claim processes.