Floor Supervisor

Floor Supervisor

- Responsible for supervising floor operations ensuring smooth functioning and customer satisfaction. - Oversee staff activities and maintain service quality standards. - Coordinate between kitchen and service staff to ensure timely delivery. - Handle customer queries and resolve issues promptly. - Monitor cleanliness and hygiene standards on the floor. - Ensure compliance with safety and operational protocols. - Assist in training and mentoring junior staff. - Maintain records related to daily operations and staff attendance. - Support management in implementing new policies and procedures. - Facilitate communication between management and floor staff to enhance productivity.