Front Desk Executive Cum Telecaller

About IASH

The Institute of Andrology & Sexual Health (IASH) is India’s leading center dedicated to men’s sexual health, wellness, and andrology services. We combine advanced diagnostics, regenerative therapies, and personalized care to deliver the highest standards of treatment and patient experience.

Role Overview

We are looking for a smart, proactive, and organized Front Desk Executive to manage daily clinic operations and ensure a smooth patient experience from registration to feedback.

Key Responsibilities

• Handle patient appointments, scheduling, and confirmations
• Manage billing and payment processing
• Conduct telecalling for appointment reminders, follow-ups, and reviews
• Maintain and update patient data entry registers and digital records
• Collect patient reviews and feedback post-consultation
• Coordinate with medical and admin teams to ensure seamless clinic flow
• Manage front desk operations, including welcoming patients and handling inquiries

Requirements

• Bachelor’s degree or relevant diploma
• 1–3 years of experience in front desk, clinic administration, or customer service
• Excellent communication skills (English and Hindi)
• Proficiency in MS Office / Google Sheets / basic CRM tools
• Professional appearance and strong interpersonal skills
• Ability to multitask and stay organized in a fast-paced environment

What We Offer

• Competitive salary + incentives
• Supportive team environment