Management Operations Intern

We’re looking for a Backend Operations Executive / Intern to support our travel operations team in ensuring seamless trip execution and vendor coordination. You’ll help standardize destination data, refine itineraries, organize documents, and ensure that every confirmed trip runs like clockwork.

This role blends attention to detail, clear communication, and smart coordination, offering exposure to how real travel operations work behind the scenes.

Key Responsibilities

● Coordinate with hotels, transport providers, and local vendors for confirmations.

●Format and refine travel itineraries, quotations, and confirmation vouchers using standard templates.

● Collect client feedback and organize post-trip reviews.

● Assist in setting up and managing WhatsApp groups for live trip coordination.

● Maintain and update Google Sheets, Docs, and organized file systems.

● Support automation testing and CRM workflow validation (as applicable).

● Contribute ideas to improve operational efficiency and documentation quality.

Skills & Tools

● Mandatory: Google Sheets, Docs, Gmail, Drive, and WhatsApp Web

● Preferred: Canva, PDF editors, Trello/ClickUp basics, and grammar tools (Grammarly, Quillbot)

● Strong organizational habits, follow-up discipline, and written communication

● Eye for design and formatting consistency in itineraries and quotes

Learning Outcomes

By the end of this job / internship, you’ll:

● Understand vendor management and pricing structures across destinations

● Learn how to prepare professional client deliverables (itineraries, vouchers)

● Contribute to process standardization and trip quality improvement

● Build a real-world skill foundation for travel operations and management

Our Culture

● Professional yet family-like environment where every voice counts.

● Ownership-driven team — we grow and win together.

● Confidentiality, punctuality, and communication etiquette are non-negotiable.

● We value curiosity, consistency, and contribution over credentials.

How to Apply

Send your resume and a short note on why you’d like to join a travel startup like Tour Crafts to: 📧 hello@tourcrafts.com Subject: Application – Backend Operations Executive / Intern (Jaipur)