Receptionist / Front Office Executive

1. Role Summary

​The Front Desk Executive will manage the reception area, handle incoming calls, and provide administrative support to the Operations and Management teams. She will be responsible for maintaining a professional office environment and ensuring smooth coordination between the all back office team members .

​2. Key Responsibilities (KRAs)

​Visitor & Call Management: Greet visitors professionally and direct them to the appropriate department. Manage the EPABX / Phone system and route calls to the Director or Operations Manager.

​Attendance Tracking :- Monitor daily staff logins / logouts via the mobile portal. Maintain manual / digital registers for office staff punctuality .

​Document Handling: Receive, sort, and distribute couriers and sensitive banking documents. Ensure outward couriers are dispatched and tracked daily.

​Operations Support: Assist the Operations Manager (e.g., CP Yadav) in coordinating with Field Officers for urgent case status updates.

​Office Administration: Maintain office supplies/stationery inventory. Oversee the cleanliness of the reception and conference areas.

​Data Entry: Maintain digital logs of walk-in candidates, client visits, and general inquiries in Excel or the company portal.

​3. Qualifications & Skills

​Education: Graduate in any stream (B.Com, B.A., or BBA preferred).

​Experience: 1–3 years of experience in front desk, reception, or office administration.

​Communication: Excellent verbal and written communication skills in English and Hindi.

​Technical Skills: Proficiency in MS Office (Excel & Word) and comfortable using mobile-based attendance/reporting applications.

​Aesthetics: Professional appearance and a polite, helpful demeanor.