Relationship Officer

·        

• Work with Sales

Manager (Direct) - ABHFL and plan sales

operations for achieving targets

(including cross-sell), considering competitive forces and local trends

·        

Scan the local

market and competitive offerings on a periodic basis

to adapt sales efforts accordingly

·        

Provide data for

and compile periodic MIS reports for

disbursements, NPAs, target achievement, etc.

·        

Work on assigned and identified prospects list for client

relationship origination and maintenance activities, interacting with

ground-level client stakeholders

·        

Understand and communicate understanding of product characteristics and benefits to end customers effectively in

order to enhance effectiveness of

sales efforts

·        

Attend to customer complaints effectively, escalating critical cases to Sales Manager (Direct) - ABHFL as

required