Sales Executive

Job Title: B2C Sales Executive

Organization: Moustache

Location: Jaipur (Corporate Office)

Department: B2C Sales

Work Mode: On-site | 6 Days Working

Shift timings - 2-11pm

About Moustache

Moustache is one of India’s fastest-growing experiential hospitality brands, redefining travel

through hostels, resorts, and boutique stays across the country. We curate unique, community-

driven experiences that blend comfort, adventure, and local culture.

We’re on the lookout for a B2C Sales Executive who can help us connect with travellers directly

— turning curiosity into bookings and building lasting guest relationships that define the

Moustache experience.

Role Overview

As a B2C Sales Executive, you’ll be the voice of Moustache for travellers. You’ll handle direct

inquiries, convert leads into bookings, manage relationships with guests, and ensure every

traveller's journey begins with a smooth and delightful booking experience.

This role is perfect for someone who’s energetic, persuasive, and passionate about travel and

hospitality.

Key Responsibilities

�� Sales & Lead Conversion

● Handle direct guest inquiries via phone, email, chat, and social media.

● Convert inbound leads into confirmed bookings for Moustache properties.

● Upsell additional services such as activities, experiences, and upgrades.

�� Customer Relationship Management

● Build strong relationships with repeat guests and travel communities.

● Ensure quick responses and personalized service for each guest.

● Maintain a high level of guest satisfaction and address feedback proactively.

�� Coordination & Reporting

● Coordinate with property and operations teams to confirm availability and bookings.

● Maintain and update the CRM with lead status, follow-ups, and closure reports.

● Support the marketing team with guest insights and promotional feedback.

�� Business Development

● Identify new sales opportunities and contribute ideas to improve conversions.

● Stay updated on market trends, competitor offerings, and travel behavior patterns.

Qualifications & Skills

● Graduate in any discipline (Hotel Management or Business preferred).

● Strong verbal and written communication skills.

● Proficiency in MS Office and CRM tools.

● Customer-focused, persuasive, and result-oriented.

● Passion for travel, hospitality, and guest experiences.

Why Join Moustache?

● Be part of a vibrant, fast-growing hospitality brand loved by travelers across India.

● Opportunity to interact with a diverse customer base.

● Fast-paced, learning-driven work culture with growth potential.

● Young, creative, and supportive team environment.