Senior Telesales Associate

Telesales Job DescriptionJob Title: Telesales Executive

Department: Sales & Marketing

Reports To: Sales Manager

Job Summary:A Telesales Executive is responsible for contacting potential or existing customers over the phone to promote products or services, generate leads, and close sales.

• Key Responsibilities:Make outbound calls to prospective customers.
• Explain products/services and answer customer questions.
• Generate sales leads and follow up on inquiries.
• Maintain customer records in CRM or sales software.
• Achieve daily, weekly, and monthly sales targets.
• Handle objections and resolve customer concerns.
• Coordinate with the sales team for order processing.
• Required Skills:Excellent communication and persuasion skills.
• Strong negotiation ability.
• Basic computer knowledge (CRM, MS Office).
• Target-driven and self-motivated.
• Good listening skills.

• Computer Knowledge
• Required Skills:Good knowledge of MS Office (Word, Excel, etc.).
• Basic understanding of hardware and software.
• Typing speed and accuracy.
• Attention to detail.
• Problem-solving skills.