Technical Support Executive
Velvu Technologies
Technical Support Executive
Velvu Technologies
Kanakpura, Jaipur
₹20,000 - ₹25,000 monthly
Fixed
₹20000 - ₹25000
Earning Potential
₹25,000
Job Details
Interview Details
Job highlights
13 applicants
Benefits include: PF, ESI (ESIC)
Job Description
Company Name: Velvu Technologies Pvt Ltd.
Location: Bindayaka, sirsi road, Jaipur
Role: Technical Support Executive
Job Type: Full Time, Work from Oice
Contact: Sakshi Tak, 9257060457, Hr@velvu.in
Job Description:
The Technical Support Executive is responsible for providing technical assistance and
troubleshooting support for CCTV cameras, DVR/NVR systems, and surveillance
software. The role involves resolving hardware, software, and networking issues and
assisting customers, dealers, and installation teams.
Roles & Responsibilities:
Provide technical support for CCTV cameras, DVR/NVR systems, and accessories
Diagnose and resolve hardware and software issues
Assist customers with installation and configuration
Configure IP cameras and NVR systems
Troubleshoot LAN/WAN connectivity issues
Handle technical queries from customers, dealers, and distributors
Provide remote troubleshooting via phone, email, or remote tools
Maintain service records and support tickets
Requirements:
Basic networking knowledge (IP address, routers, LAN)
Understanding of computer hardware and operating systems
Troubleshooting and problem-solving skills
Good communication and customer support skills
Experience: 1– 5 years
Qualification: B. Tech. ,Diploma / Degree in Electronics, IT, or Computer Science
Job role
Work location
F-2, RIICO Industrial Area, Bindayaka, Jaipur, Rajasthan, India Kanakpura, Jaipur
Department
IT & Information Security
Role / Category
IT Support
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 1 year
Education
Graduate
English level
Good (Intermediate / Advanced) English
Age limit
23 - 35 years
Gender
Any gender
About company
Name
Velvu Technologies
Address
F-2, RIICO Industrial Area, Bindayaka, Jaipur, Rajasthan, India Kanakpura, Jaipur
Job posted by Velvu Technologies
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