Telecaller

Make outbound calls or receive inbound calls from customers

Explain products or services clearly and confidently

Handle customer queries, complaints, and requests politely

Generate leads and follow up with potential customers

Maintain accurate records of calls and customer details

Achieve daily/weekly/monthly calling and sales targets

Build and maintain good customer relationships

Update customers about offers, schemes, or new products

Take feedback from customers and report to seniors

Follow company policies and call scripts properly

Ensure customer satisfaction and professionalism at all times